MTC Privacy Policy
What are cookies?
At Mrs Taxi Crete accessible from https://www.mrstaxicrete.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Mrs Taxi Crete and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website about the information that they share and/or collect in Mrs Taxi Crete. This policy does not apply to any information collected offline or via channels other than this website.
Information We Collect
We want to inform you about how we collect and process personal data on our website. Personal data refers to information about an individual’s personal or factual circumstances that can be linked to that person. Our company is located at Heraklion Crete, Manou Hatzidaki 8. If you need to contact our data protection officer, you can do so by using the contact form on our website. If you contact us via email, we will store the data you provide (including your email address, first and last name, and telephone number if applicable) to respond to your inquiries.
How We Use Your Information
We use the information we collect in various ways, including:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Rate Our Services
After each trip, we will send you an email asking you to rate the driver and the vehicle. This rating is solely for quality assurance and improving customer satisfaction. The quality of the rides is reflected in a star system. We take our quality standards seriously and want to know if you are unhappy with the transportation service. In such cases, we will contact you by email to ask about your transfer.
When You Use Our Services
When booking a transfer on our website, we require certain personal data such as your first and last name, email address, mobile phone number, and payment information. This is necessary for us to confirm your booking, identify you as a user, communicate with you, and process your payment. We store this data for the duration of your use of the website and also store the data required for the performance of the contract.
To ensure the security of your data, particularly payment information, we encrypt the connection. You are responsible for keeping your personal access data confidential and not disclosing it to unauthorized third parties. We do not accept any liability for any misuse or loss of information unless we are responsible for it.
We may only pass on or communicate your data to third parties if it is necessary for the performance of our contractual obligations for handling payment transactions, or if we have your consent. This includes transportation service providers, external fleet partners, and payment processors. We ensure that all software tools used to process your data are GDPR compliant and that your data is processed only as needed.
You will receive a transfer confirmation and contact details from the driver or the taxi and limousine company, along with updates regarding the journey via your email address. If you use our services in a third country, we will transfer your data to the respective fleet company, external fleet partner, and driver executing the ride in that country, as necessary for the performance of our contractual obligations.
Log Files
Mrs Taxi Crete follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track user’s movement on the website, and gather demographic information.
Cookies & Web Beacons
Like any other website, Mrs Taxi Crete uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. Read our Cookie Policy.
Our Advertising Partners
Some advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has its own Privacy Policy for its policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
Advertising Partners' Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Mrs. Taxi Crete.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Mrs Taxi Crete, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Mrs Taxi Crete has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Mrs Taxi Crete’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Data)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s data, not sell the consumer’s data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Mrs Taxi Crete does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.