FAQ
Everyday Help For Our Customers
If you want to order a taxi online through our website, you will be asked to provide the following information: pick-up address, address of your destination, number of passengers, time and date and a telephone number on which we can reach one of the passengers.
If you make your reservation through our website, you’ll get a confirmation e-mail. If you made your reservation by telephone, the dispatcher will confirm your booking.
Yes, you can. If you wish to do so, it is wise to disclose your flight number. You can do this by telephone or if you order online use the field on the booking form. We will keep track of your flight and pick you up from Heraklion Airport.
If you are going to arrive at the airport/port of Heraklion / Chania, you have to inform us one day before, to be sure of your proper service. If you are in Crete and you need a transfer with cretetransferservices.com, there is no limitation! You can fill in the contact form, ask us questions or call us by telling us the exact place you are in! You will immediately find out how far the nearest car will be from you!
Heraklion Airport Taxi
The driver who takes over your transfer will know the exact time your flight arrives as well as the exit gateway! He will be waiting for you holding a tablet that will write your name and the name of our company!
If you are sure you have come out of the right exit, then contact us to help you and give you further information!
No, you have no obligation. We have communication with the airport and we know the exact time of arrival!
There is no extra charge and you will pay what you already know!
Once your transport has finished and you get the proof, then you pay the driver by credit card or cash!
The driver will normally wait up to 60 minutes after your flight has landed before making enquiries with the airline, customs or immigration. After this procedure, if there is no sign of the passenger the driver will leave the airport.
Loved, Efficient and Reliable Taxi Company.
Our company is composed of experienced drivers and employees, who are ready all year to meet your every need.